Contact Us / FAQ – Uprise Armory LLC
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Contact Us / FAQ

General Contact Information:

Customer inquiries, please email: CustomerService@uprisearmoryllc.com
Customer Service Phone Number: +1-605-740-1212


For dealer inquiries please use our form: https://uprisearmoryllc.com/pages/become-a-dealer

Facebook: Click here!
Instagram: Click here! 

I need to change my address:
Please send us your order number, and the new address to CustomerService@UpriseArmoryLLC.com The sooner we can get it changed the better! It may be too late to change the address if we've already sent your order. We also suggest putting forward your address via these links! USPS and/or UPS


Custom orders/Bulk purchases
Please submit your inquiries to customerservice@uprisearmoryllc.com 
Most of our products have an MOQ (Minimum Order Quantity) when doing custom orders. For instance, the YK-1.5 requires an MOQ of 200 units to offer custom camos or designs.  We offer RFQ's anytime so please don't hesitate! 

Order Cancellations:
Order cancellations may incur a 10% restocking fee. The Industry average is 20% so please don't cuss out my customer service if they apply 10%! We have a lot of fees to pay the moment you order and a lot of work goes into taking care of each customer. 

To cancel your order, send us a request to cancel with your order number to Customerservice@uprisearmoryllc.com 

What's your return policy?

We have a 30-day return policy, meaning you have 30 days from receipt to request a return.

We typically do not accept returns on bulletproof/bullet-resistant armor due to the life-saving nature of the product.

To start a return, you can contact us at customerservice@uprisearmoryllc.com or send it to the following address. Please include a note with your order number and request for either a size exchange or a refund.

How can I get a discount? 
The fastest and easiest way to get a discount is to make my customer service laugh or smile. Let's face it, customer service can be brutal work. Send my customer service your dankest meme or something to lighten their day! They'll probably send you a permanent discount. Feet pics are also welcome as always.